Airport check-in begins three hours prior to departure for international flights at the airline ticket counter. Under no circumstances should you check in later than one hour prior to departure. Late check-in WILL result in you not being allowed to travel.
Don’t forget your passport!
A Mexican Tourist Card and Customs Declaration Form will be provided to you by the airline. Both copies of this card must be filled out, signed and presented upon arrival in Mexico. A copy will be returned to you. Please safeguard this throughout your stay, as you will need it for your return flight. I recommend just keeping it in your passport. If you lose your tourist card, there may be a fee to replace it. Mexico arrival and departure taxes have been pre-paid.
Upon arrival in Mexico, you will clear Immigration, claim your luggage and clear Customs. An Apple Vacations Representative from Amstar dmc wearing a bright blue tropical shirt and holding an Apple Vacations sign will meet you and direct you to your hotel transfer. Amstar representatives will always be in a visible and accessible place so that they are easy to find. Apple Vacations Representatives are not allowed inside the Arrivals Terminal. Do not accept transfer information from anyone other than your Apple Vacations Representative at the airport.
Secrets Akumal Riviera Maya is approximately 60 minutes from the Cancun International Airport. There is a bar right outside of the terminal so feel free to grab a beer or two for the road!
Apple Vacations Resort Representatives will also be located at the resort to provide services to Apple Vacationers. Apple Vacations does have your departure flight information, however a Apple Vacations Representative may need to confirm return transfers 24 hours prior to leaving the resort to verify the departure time.
Tips when you arrive at the Cancun International Airport:
-Beware of timeshare solicitors at airport.
-Never accept to follow or get a ride with anyone who claims to work for the company you have hired to take you to your hotel unless they are wearing a uniform with that company's logo on.
-Never answer the question "Which hotel are you going to?" (¿Para qué hotel va?) With the actual name of your hotel. They will all claim that is where they are going.
-Never answer the question "What company are you looking for?" (¿Qué compañía está buscando?) They will claim that they work for them and have been expecting you.
Secrets Akumal Riviera Maya
Let the party begin! There should be a private check in for the Wolfe/Johnsen Wedding. Please have your travel documents available.
Check In is at 3:00PM and Check Out is at 12:00PM. If you are arriving earlier than 3:00PM and your room is not ready yet, the resort will hold your luggage and bring your luggage to your room when it’s available. Throw on your suit and enjoy the resort!
Complimentary Wifi and Free International Calling
Unlimited Connectivity by AMResorts App
Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more
Wedding: Beach Formal. Where what you would wear to any outdoor wedding. Suit and ties are optional. Suit and ties are optional. Long pants for men. The Ceremony, Cocktail Hour and Reception will not be taking place on the beach so feel free to wear whatever shoes you like.
Dinner at the Resort: Casual Elegance. Sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves (short or long). Long pants are required for men. No sleeveless shirts for men.